I lost water service. Why, and what do I do?

Though not intentional, this happens from time-to-time during the flushing program.

During flushing, certain valves are closed to provide control over the direction of flow. It is likely that a valve closure resulted in loss of supply to your block. The crew will be sent to your block immediately to investigate and identify which valves may be closed and need to be re-opened.

Show All Answers

1. What is the Water Production staff doing and why?
2. Will flushing be done in my neighborhood?
3. I lost water service. Why, and what do I do?
4. Will I be paying for the water used in flushing?
5. Why does flush water (hydrant or sink) appear discolored?
6. How do I get rid of the discolored appearance?
7. Is the water safe to drink?
8. Is this counterproductive to conservation?
9. Why is league city doing this? Aren’t the water pipes clean?
10. What else do league city customers need to know to prepare for the flushing process?
11. Who do I call with questions?