Billing Dates

Water Billing Cycles Map

Subject to change without notification.

Terminology

  • Cycle - Billing area for customer’s location
  • Read Date - Date meter read for billing period
  • Bill Date - Date bill is posted to the account
  • FTP BD - Date bank draft file is transmitted to the bank per banking procedures
  • Due Date - Date the current bill is due
  • Cut Off - Date service will be turn off for non-payment

Billing Schedule

View the 2018 Utility Billing Schedule (PDF)

View the 2019 Utility Billing Schedule (PDF)

Recurring Credit Card Auto Pay Accounts

These accounts are set up by the customer online through the city’s website. If a payment is denied, the customer can make the payment online; but, penalties will be assessed if payment is not made on or before due date.

Bank Draft Auto Pay Accounts

These accounts are set up by our office; usually as a deposit waiver. The banks require the city to email the ACH file payments two (2) working days before the due date; noted in the information above as "FTP BD". Therefore, if a change is needed, please contact our office no later than the date prior to the FTP BD date.