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Billing Dates

 

 Water Utility Cycles 2016_thumb_thumb.jpg
Subject to change without notification.

 

 

Terminology:
Cycle Billing area for customer’s location
Read Date Date meter read for billing period
Bill Date Date bill is posted to the account
FTP BD Date bank draft file is transmitted to the bank per banking procedures
Due Date Date the current bill is due
Cut Off Date service will be turn off for non-payment


    
Click here for 2018 Utility Billing Schedule


Recurring Credit Card Auto Pay Accounts:

 
These accounts are set up by the customer online through the city’s website.  If a payment is denied, the customer can make the payment online; but, penalties will be assessed if payment is not made on or before due date. 
 
Bank Draft Auto Pay Accounts:


These accounts are set up by our office; usually as a deposit waiver.  The banks require the city to email the ACH file payments two (2) working days before the due date; noted in the information above as "FTP BD". Therefore, if a change is needed, please contact our office no later than the date prior to the FTP BD date.