Due to challenges encountered when transitioning to a new utility billing software system, League City temporarily suspended late fees until September 30, 2019. The Utility Billing Department has resolved the issues related to the conversion and has returned to the City’s normal utility billing and payment cycle. Late fees will resume October 1, 2019 as will the suspension of water service to customers who are past due on their account.
Residents who receive a bill with a past due balance should note that their May 2019 bill may still be unpaid. Due to conversion issues, May bills were not drafted electronically and must be paid manually. League City Utility Billing staff can assist customers with any concerns or questions they may have and can help them pay outstanding charges or arrange payment and extension options. Customers can call Utility Billing at 281-554-1335 or stop by in person at City Hall from 7:30 a.m. to 5:30 p.m. Monday through Thursday and Friday from 7:30 a.m. to noon. Customers can also email UBService@leaguecitytx.gov.