The Utility Billing office is located in City Hall, next to Municipal Court and the Johnnie Arolfo Civic Center. Please call 281-554-1335 with utility billing questions. Note: phone calls to Utility Billing and Cashiers are recorded.
For commercial garbage service please call AmeriWaste at 281-585-3200. For water or sewer emergency please call 281-554-1390. Note: Disconnection for non-payment does not constitute an emergency.
As a pro-active approach to water conservation and alerting our customers of a potential upcoming high water usage bill. View the water usage tracker.
Freeze Your Garbage Service
A customer can request the garbage cost to be suspended, as a courtesy for non-renewable minimum of six months. During this exemption period, the garbage cost can be reactivated and billed without notice, if upon finding:
Over 1,000 gallons of water consumption occurs in any one month (Customer’s timed/automated sprinkler/irrigation usage not included)
Evidence of occupancy
Evidence of attempted or actual use of garbage service